China Airlines - Frequently Asked Questions:
What is your IATA Two Letter Designator?
CI = China Airlines
What is your IATA Three Numeric Airline Accounting and Airline Prefix Code?
297 = China Airlines
Where does China Airlines fly to in the UK and Europe?
From the 1st December 2017 China Airlines will start a 4 times weekly non stop service from Gatwick to Taipei with onwards connections to Australia and New Zealand.
Where is China Airlines from?
Our main hubs are Taipei (TPE / TSA) and Kaohsiung (KHH), which are in Taiwan, also known as
ROC - The Republic of China
Are you a member of an alliance?
China Airlines is a proud member of the SkyTeam global airline alliance, joining as the 15th member
on 28th September 2011, cementing the alliances no.1 position in the Greater China region.
How do I get a quote for a group booking?
If you have 10 or more passengers travelling then you may qualify for a group fare.
We will require the following information in order to respond quickly to your request:
1. Group Name:
2. Type of Group: Wedding Party / Family / Sports Team / Band etc
3. Group Size: To include all child / infant ages at the time of return journey
4. Flight Routing:
5. Dates of Travel:
6. Flight Number (If you have specific flights you require):
7. Any special requests:
8. Details of any direct connecting flights you are booking separately:
Please e-mail us at ci_sales@china-airlines.com with your group quote.
Do I need a visa to visit or transit Taiwan if I am a British passport holder?
No, if you are a British passport holder with at least 6 months' validity on your passport, then you will be allowed to enter Taiwan for a period of 90 days without a visa. It is also possible to extend this stay further once you are in Taiwan. It is the responsibility of the passenger to ensure he has the correct
documentation to enter or transit Taiwan before departing the UK.
Can I pre-assign my seats on China Airlines flights?
Yes, the seating plan will be available to certain booking classes via your GDS 90 days before departure until 24
hours prior to departure. Seat assignment is on a complimentary basis, certain seats may be withheld until the day of departure, for example, emergency exit or bulkhead seats. These are
normally available on the day on a first-come first-served basis.
Do I have to pay for in-flight services such as food, drink, and headsets on China Airlines?
No, China Airlines is a full-service carrier, no charges are made for food, drink or headsets on our network. Unlike some of our competitors, we do not charge for this service.
Can I book a special meal for my dietary requirement on China Airlines?
Yes, we offer a choice of 20 different special meals for people with dietary requirements, including
Vegetarian, Vegan, Gluten-Free, Diabetic, Kosher, Hindu, Muslim, Low Fat, Low Salt and many more. You will need to contact our reservations department to discuss your requirements, please remember all special meals must be pre-booked, we would recommend doing so at least 48 hours before your flight departs.
How do I join the China Airlines "Dynasty" Frequent Flyer Programme?
Your client can join by going to any China Airlines website, and clicking Dynasty Flyer, then Apply
Now, or using the link: Click Here To Join.
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